Electrolux Support

The model number, underline in green, is printed on the serial plate of your appliance.

Find the serial plate on your appliance:

We've Got You Covered

Product Warranty

Please register UltraClub to enjoy extra warranty for selected Built-in and Vacuum cleaner product.

UltraClub Membership

For existing UltraClub users, please login to register.

Where can I get a copy of the user manual?

There are 2 options to get to manuals, by either going to specific product page and or searching in the search bar.
Where can I get a copy of a brochure?

Simply go to Download a Brochure to get our latest brochure with full product details and installation dimensions etc.
My appliance is not working, how do I get it fixed?

Please call us on 3193 9888 or email us at customercare@dch.com.hk and we will be glad to assist you.
Where do I go for warranty queries?

Please call us on 3193 9888 or email us at customercare@dch.com.hk and we will be glad to assist you. For more information on warranty Click here.
I have an error code on my display of my appliance?

Please refer to your user manual for details on what the error message means, or contact us on 2804 2328 and we will be glad to assist you with information about what the error message means

Expand All