Electrolux Support

Find the model number

The model number, underline in green, is printed on the serial plate of your appliance.

Model-number

Find the serial plate on your appliance:

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Product Warranty

Please register UltraClub to enjoy extra warranty for selected Built-in and Vacuum cleaner product.

Learn about general warranty

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For existing UltraClub users, please login to register.

General Questions

Where can I get a copy of the user manual?

There are 2 options to get to manuals, by either going to specific product page and or searching in the search bar.
Where can I get a copy of a brochure?

Simply go to Download a Brochure to get our latest brochure with full product details and installation dimensions etc.
My appliance is not working, how do I get it fixed?

Please call us on 3193 9888 or email us at hasupport@ead.dch.com.hk and we will be glad to assist you.
Where do I go for warranty queries?

Please call us on 3193 9888 or email us at hasupport@ead.dch.com.hk and we will be glad to assist you. For more information on warranty Click here.
I have an error code on my display of my appliance?

Please refer to your user manual for details on what the error message means, or contact us on 2804 2328 and we will be glad to assist you with information about what the error message means

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